Rules & Rights
Flight cancelled: refund rights
Passengers can get a cash refund, not a voucher, under U.S. Department of Transportation rules for canceled or significantly…
SectionRules & Rights
What US passengers are entitled to, and how to claim it
Rules & Rights
Tarmac delay rules in the US
For passengers waiting on the tarmac, the key limit is three hours for domestic flights and four hours for international flights…
Rules & Rights
REAL ID or passport to fly
Starting May 7, 2025, domestic flyers must present a REAL ID-compliant state-issued ID, a U.S. passport, or a limited list of…